Shipping policy
Dispatch: Orders are dispatched within 2–3 working days of payment, subject to stock availability. If an item is delayed, we’ll let you know.
UK delivery
- Delivery usually takes 3–5 working days after dispatch. Occasionally it can take up to 10 working days, for example during courier delays or busy periods.
- Delivery is charged by total weight. The exact charge is shown at checkout before you pay.
- Spend £50 or more and get 5% off your order – taken off automatically at checkout.
International delivery
Charges are calculated by destination and weight and shown at checkout. Standard international delivery usually takes 2–4 weeks, and tracked services 7–10 working days. Import duties or taxes set by your country are paid by you.
Delays
We can’t guarantee delivery by a specific date. Delays can happen around Christmas and Easter, or for reasons outside our control such as severe weather or customs checks. If you need an order by a certain date, please contact us before ordering.